Repair service

Our qualified service technicians provide a quick, professional and reliable repair service.

Following repair, we offer a 12 month guarantee on the repaired part, and on the entire unit.

Please use this repair form for return shipments. Send your faulty equipment and a copy of this form to:

HEIDENHAIN (GB) LTD
Service Department
200 London Road
Burgess Hill
West Sussex
RH15 9RD

Repair Service

We also provide a repair service for Acu-Rite, Anilam and RSF products.

Our Range of Services

Functional testing
  • Visual inspection
  • Functional test
  • Error analysis
  • Inspection report on the confirmed fault
Calculation of your repair costs
  • Information on the maximum repair price (without preliminary inspection)
  • Information on the actual repair price (with preliminary inspection)
Repair
  • Testing of functions
  • Error analysis
  • Cleaning
  • Updates and changes
  • Fault repair
  • Final functional test
  • 12 months guarantee of function for the entire unit
Repair report
  • Preparation of a report on the faults found and the measures taken